Replacement lock system

A handy person says:
December 18, 2023
Hi I've got a sliding door and the lock system got stuck on lock position. I had a locksmith came but he couldn't find any replacement.
So I was checking on line to see if I can find any solution to fix it.
I would like to know if you guys have this part in stoke. (Photos attached)
Thank have a wonderful day
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Casey from SWISCO responded:
December 18, 2023

Hello,

Your mortise lock resembles the 82-260. Take a look and compare the dimensions below to your part. This lock is used with the 82-249 keeper. Look these parts over and let us know if you have any other questions. Thanks for posting! 

Alternate image for 82-260
Alternate image for 82-260

Alternate view of 82-260
Alternate view of 82-260

Alternate image for 82-249
Alternate image for 82-249
A home owner from Maryland says:
December 20, 2023
Came defective from factory. Finally figured it was bent when installers installed and didn't say anything. Will see if new purchase fixes issue.
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Casey from SWISCO responded:
December 20, 2023

That is unfortunate but just let us know if you have any other questions once the new lock assembly arrives. 
Sliding Glass Door Multi-Point Keeper
Sliding Glass Door Multi-Point Keeper
82-249
$12.97
Multi-Point Mortise Lock with Pocket Plate, 12"
Multi-Point Mortise Lock with Pocket Plate, 12"
82-260
$35.87
How to maintain a sliding glass door
How to maintain a sliding glass door
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