Paul from SWISCO responded:
February 26, 2019
For the Andersen sash balance box, we would need to know the unique stamped number on the box. There are going to be two sets of numbers, a 11600-17 type number and another set that's adjacent to it. We would need those second set of numbers in order to determine which replacement to recommend. Sometimes that number will include a letter or a # sign. As for your lock, start with taking a look at our 90-095 to see if this could work in place of your current lock. |
Paul from SWISCO responded:
March 11, 2019
Perfect! That's exactly what we needed to see, thank you. That 927 stamp tells us that you need our 24-939 Andersen sash balance. Please let us know if you need anything else! |