Replacement parts

A home owner from Columbus Ohio says:
December 4, 2023
I need 2 replacement channel balances and screen holders
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Emily from SWISCO responded:
December 5, 2023

Hello there!

We'd be happy to identify your channel balance. Can you upload some photos of the top and bottom fittings? We don't sell the exact "holder" shown here but the 70-176 is our best option. Take a look at the specifications and see what you think. 
A home owner from Columbus Ohio says:
December 10, 2023
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Lauren from SWISCO responded:
December 12, 2023

Thank you for the additional pictures,

With this combination of attachments, you could have either an S380 or S385 channel balance. You’ll need to measure as shown below. The Series 380 has a 1" bottom attachment, and the Series 385 has a 1-3/32" attachment. 

The length of the metal channel excluding the nylon attachments should measure 31" long and you will need a 3030 stamp option. Please review and let me know if you have any additional questions! 

Comparison of the S380 and S385 balance shoes.
Comparison of the S380 and S385 balance shoes.
A home owner from Columbus Ohio says:
December 15, 2023
My husband would like to order the things on this list and I will send you the payment once you tell me that you can do it with no problems
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Emily from SWISCO responded:
December 15, 2023

I'm afraid our department doesn't process orders. Orders can be placed on our website or by calling our customer service team at (888) 991-1929!
A home owner from Columbus Ohio says:
December 16, 2023
Thank you Emily I figured it out and I've got it ordered and it should be here next week
3/8" or 7/16" Slip-on Plastic Retainer Clip
3/8" or 7/16" Slip-on Plastic Retainer Clip
70-176
$0.57
31" Series 380 Channel Balance
31" Series 380 Channel Balance
S380-31
$11.30
31" Series 385 Channel Balance
31" Series 385 Channel Balance
S385-31
$11.30
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