Replacement parts

A home owner from Framingham, MA says:
Hello,
I need help to identify the correct replacement parts for a tilt window. Let me know if you need additional information. Thank you, Maria Martinez
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Bob from SWISCO responded:

Thanks for posting. This rod balance is no longer made, but you can replace it with our Series 775 Channel Balance. The rod looks to measure at 19". Please confirm. If so, see our S775-19. Measure the size of the wedge shoe and weigh the window sash to determine the shoe size and stamp option to select. Let me know if you have further questions.

How to install a S775 balance
How to install a S775 balance
GUIDE
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