Replacement parts

A quick learner from RI says:
Looking for these replacement parts on the website. Can you help?
Thumbnail of the uploaded file named Pivot shoe and pivot bar
Profile picture of Casey
Casey from SWISCO responded:

Hello,

We'd be happy to look into this for you but we would need you to write out the exact width and thickness of your pivot show to compare to our inventory. If possible, it would also help to see less corroded versions of your pivot shoe and pivot bar removed from another window that uses the same hardware. Thank you! 

A quick learner from RI says:
I have attached photos below.
The Pivot bar is broken, but the 2 " you see in picture was inside the window with maybe 1/8" exposed to pull it out with plyers.
Thumbnail of the uploaded file named Pivot bar width
Thumbnail of the uploaded file named Pivot bar length
Thumbnail of the uploaded file named Shoe height
Thumbnail of the uploaded file named Shoe width
Thumbnail of the uploaded file named Resized_20240325_162559_1711398391067.jpeg
Profile picture of Casey
Casey from SWISCO responded:

Thanks for getting back to us but, unfortunately, we are not able to make out exact dimensions from photos. We'll need you to write out the exact width and thickness of the pivot shoe. We also can't be sure of which pivot bar you need without seeing an intact version of the original but identifying the pivot shoe would help us narrow down your options. 

A quick learner from RI says:
Shoe
2" tall x 1.25" wide x 5/8" Deep

2.25"-2.5"L x 3/16" tall x 5/16" wide
Profile picture of Casey
Casey from SWISCO responded:

Great, I'd recommend starting by looking over the 15-047 pivot shoe, which has the same dimensions as yours. As we mentioned, we can't be sure of which pivot bar would fit your sash best without seeing an undamaged version of the original but the 26-040 and 26-313 are commonly used with this pivot shoe. Review the dimensions of both options, paying close attention to the backset of the installation holes, to determine if one of them could work for your application. 

Close up view of the 15-047 pivot bar insert.
Close up view of the 15-047 pivot bar insert.

Alternate image for 15-047
Alternate image for 15-047

Alternate image for 26-040
Alternate image for 26-040

Dimensions for 26-313
Dimensions for 26-313

How to Remove a Pivot Shoe (Cutout Method)
How to Remove a Pivot Shoe (Cutout Method)
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
How to replace a tilt window spiral balance.
How to replace a tilt window spiral balance.
VIDEO
WATCH >
How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
WATCH >
Removing Rusted Pivot Bars
Removing Rusted Pivot Bars
VIDEO
WATCH >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.