Replacement parts

A home owner from Ohio says:
April 22, 2024
Hello looking for replacement parts for this window. 5/8" thick unsure of exact width since I'm not able to get them out of the window right now.
Thumbnail of the uploaded file named IMG_7826.jpeg
Thumbnail of the uploaded file named IMG_7821.jpeg
Profile picture of Tom
Tom from SWISCO responded:
April 23, 2024

This pivot shoe looks very similar in design to our 15-188, but ours is 1/2" thick, not 5/8". We don't sell anything in this style that's quite that thick, unfortunately. I recommend triple checking it, just to be safe.

You will need to remove it in order to measure the width, unfortunately. That's a necessary step before you buy anything. The last thing you want to do is buy a part that seems like it's the same size only to find out you're 1/4" off. Better safe than sorry.

Alternate image for 15-188
Alternate image for 15-188
Pivot Lock Shoe, 1/2" Thick, Blue Break
Pivot Lock Shoe, 1/2" Thick, Blue Break
15-188
$3.70
How to Remove a Pivot Shoe (Cutout Method)
How to Remove a Pivot Shoe (Cutout Method)
VIDEO
WATCH >
How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.