Right crank operator not working anymore

A home owner from Massachusetts says:
March 13, 2024
Hello I have a double crank window and the right pane is no longer working correctly. I am able to open the window but the crank mechanism is no longer working to close the window. Could you help me identify the part(s) I need?
Thanks,
-Mike
Thumbnail of the uploaded file named Casement Window Operator
Thumbnail of the uploaded file named Operator Link Arm
Thumbnail of the uploaded file named Casement Operator Body
Thumbnail of the uploaded file named Caradco Operator Cover
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Jasmine from SWISCO responded:
March 14, 2024

Hello,

Thanks for reaching out to us! Your casement operator resembles our 39-155 Caradco Window Crank and its opposite handed version, 39-156. To confirm that this is the right fit for your window, carefully review and compare the dimensions below. You'll especially want to confirm the link arm measurement.

Dimensions for 39-155
Dimensions for 39-155

These operators are compatible with the 39-107 Truth Hardware Operator Cover along with the 39-114L non-folding handle or the 39-205 folding handle; another replacement option is the 39-107FK , which is a folding crank and cover kit.

Please also take a look at the other compatible hardware tagged below.
Caradco Window Crank, 9-1/2"
Caradco Window Crank, 9-1/2"
39-155
$29.85
Caradco Window Crank, 9-1/2"
Caradco Window Crank, 9-1/2"
39-156
$29.85
11-3/8" EntryGard Track, 4 Hole
11-3/8" EntryGard Track, 4 Hole
39-505
$3.70
Crank Handle, 11/32"
Crank Handle, 11/32"
39-114L
$4.42
#10 x 1" Flat Head Philips SS Screw
#10 x 1" Flat Head Philips SS Screw
33-079
$0.20
Truth Folding Handle And Cover Kit
Truth Folding Handle And Cover Kit
39-107FK
$15.45
Truth Hardware Operator Cover
Truth Hardware Operator Cover
39-107
$3.30
Clip-Stud Bracket, Left Handed
Clip-Stud Bracket, Left Handed
39-516
$3.70
Clip-Stud Bracket, Right Handed
Clip-Stud Bracket, Right Handed
39-517
$3.70
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