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Jasmine from SWISCO responded:
August 2, 2023
Thanks for reaching out! I believe we can supply you with a replacement operator for your existing hardware but I'll need to see a photo of the link arm to confirm. I am looking to see the end of it so that I can determine exactly how your operator connects to the bottom of the window. Please let me know if you have any questions in the meantime. |
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Jasmine from SWISCO responded:
August 4, 2023
Thanks for the photos! Your operators looks like it could be an older version of the ROTO X-Drive Split Arm Operator. Take a loo over part 39-325 and its opposite handed version 39-326. Like yours it has a pin on the bottom of the arm that connects to a bracket that has a clasp on it. Our operators use the 39-534 Front Mount Sash Bracket which is quite a bit different than yours in design. So it is likely that your bracket will still work. Otherwise you may need to drill new holes to install the 39-534 bracket, in the event that your cannot reuse your old one. The compatible crank handle for these operators is the 39-232 Roto Folding Crank Handle. Take a look over the dimensions for the operator to determine if this might be a fit for you. 
Dimensions for 39-325
Dimensions for 39-534
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