S380-35

A home owner from Florida says:
May 7, 2023
Everything matches, but I am concerned that the shoe depth is 1 inch on this model
-- where shoe depth is measuring 7/8" (maybe 15/16 at the most).
A quick learner from FL says:
May 8, 2023

Hello

I just ordered two S380-35--but realized that the 1" depth on winged channel balance shoe was too deep.
I read all the customer questions and discovered that there is a 15-029 winged channel balance shoe that is 7/8" deep. THAT is what I need. The stamped code on my current broken channel balance is "3450". I cancelled my order online.

Can I order two S380-35 with the 15-029 winged channel balance shoe?

Can you quote me the price?
Thank you !
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Emily from SWISCO responded:
May 9, 2023

Hi there!

Thank you for reaching out to us. We can certainly help with this. What I will do now is email you a purchase link for (2) 35" long balances with the 19-005 and 15-029 attached along with the 3450 stamp. You can use this to place an order on our website. 
A quick learner from FL says:
May 9, 2023
OK thank you -- I am awaiting that link to purchases these 2 balances.
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Emily from SWISCO responded:
May 9, 2023

Hmm, it looks like it went through on our end. You may want to check your spam or junk folder just in case. If you still haven't received it, please let me know! 
A quick learner from FL says:
May 9, 2023
Got it and ordered it!!
Thank you so much!!
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Emily from SWISCO responded:
May 9, 2023

My pleasure! Thank you for your business, it means a lot to us. Let me know if you need anything else and good luck with the repair!
35" Series 380 Channel Balance
35" Series 380 Channel Balance
S380-35
$12.05
Winged Channel Balance Shoe, 7/8" Depth
Winged Channel Balance Shoe, 7/8" Depth
15-029
$0.82
Channel Balance Top, Winged
Channel Balance Top, Winged
19-005
$0.74
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