S770 with hook

A handy person from Tennesse says:
March 17, 2024
I purchased a S770-34, and it is the proper channel balance, however the clip is not correct, as shown in the image. I don't have a spring hook otherwise I would disconnect the spring from the retaining pin, releasing tension and tie on the new hook at the end. What are my options at this point?
Thumbnail of the uploaded file named Channel Balance Bottom Hook
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Jasmine from SWISCO responded:
March 18, 2024

Hey there,

Thanks for posting! Your existing channel balance assembly does appear to use the same channel that the Series 770 Channel Balance uses but you'll need the 62-105 Hook installed to the bottom. That said, this will be a custom assembly.

I'm happy to get the order link made up for your to place the order for the balances but I'll need to see a photo of the top of your existing balance to ensure we are supplying you with the right replacement for your repairs.

Also, I noticed you purchased (2) balances, is that the same quantity you would like to purchase for the custom assembly?

Please let me know if you have any questions in the meantime.
Heavy Duty Pointed Hook
Heavy Duty Pointed Hook
62-105
$0.74
34" Series 770 Balance
34" Series 770 Balance
S770-34
$13.77
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