Sash lock

A quick learner from Humboldt Iowa says:
June 28, 2023
Have tried 2 different ones and still not right!
Thumbnail of the uploaded file named IMG_3960.jpeg
Profile picture of Tom
Tom from SWISCO responded:
June 28, 2023

I'd be happy to suggest a lock for you, but in order to do so I will need a clear picture of the front. Your current picture only shows the back.

Please let me know if that would be possible and we can work from there.
A quick learner from Humboldt Iowa says:
June 29, 2023
This the front and the hook that catches lock
Thumbnail of the uploaded file named IMG_3969.jpeg
Thumbnail of the uploaded file named IMG_3970.jpeg
Profile picture of Tom
Tom from SWISCO responded:
June 29, 2023

Thank you. That lock appears to be a match for our 38-144, which you have already purchased from us. Looking at your photos, the plastic mechanism itself is a different color, but I otherwise don't see any major differences in design. The keeper also appears to be identical to the style used with this lock, which is the 38-276.

At this stage I'm not sure why the 38-144 didn't work for you. Based on everything you've shown me, it should have. Can you go into more detail as to exactly why it failed?
Primary Casement Sash Lock, Non-Handed
Primary Casement Sash Lock, Non-Handed
38-144
$10.84
Truth Hardware Low Profile Sash Lock
Truth Hardware Low Profile Sash Lock
38-075
$10.37
Casement Sash Keeper
Casement Sash Keeper
38-276
$2.37
Anatomy of a casement window
Anatomy of a casement window
VIDEO
WATCH >
How to Replace a Casement Window Lock & Keeper
How to Replace a Casement Window Lock & Keeper
VIDEO
WATCH >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.