Jasmine from SWISCO responded:
August 28, 2023
Thanks for writing in! I'm sorry to hear that your purchase did not work out for you. However, I am happy to assist with identifying the replacements you'll need. To begin, I'll need to see photos of the original operators. I am looking to see the body of the operator as well as the arm(s) and how the operator connects to the bottom of the swinging sash (window). Please let me know if you have any questions. |