70' Aluminum window Roller replace

A quick learner says:
The plastic roller didn't work, maybe because the window too heavey.
Thumbnail of the uploaded file named 16617121912124579393485289821225.jpg
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Casey from SWISCO responded:

Hello,

I would recommend removing your sliding window roller to compare to the specifications shown on the 87-173 product page, which resembles the part in your photo. Unfortunately, this part is not available with a metal wheel. Thanks for posting!

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