casement operators single arm 13 1/2

A quick learner says:
June 7, 2023

I have a Silverline casement needing an operator. 13" arm, I believe. it has an odd track. Photo enclosed.Thank you!!

Wayne

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Casey from SWISCO responded:
June 8, 2023

Hello,

We'd be happy to look into this for you but we would need to see a clear photo of the base of the operator inside the house. Please also include the fitting shown in your first photo detached from the bottom of the sash to compare to our inventory. Thank you! 
A landlord from Twin Cities Minnesota says:
June 21, 2023
Photos attached
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Casey from SWISCO responded:
June 21, 2023

Thanks for getting back to us! Take a look and compare the specifications of the 39-399 and 39-400 to your assembly. Also, see the 39-541 track slider that connects the operator arm to the track. 

Alternate image for 39-399
Alternate image for 39-399

Alternate image for 39-541
Alternate image for 39-541
Roto Casement Track Slider
Roto Casement Track Slider
39-541
$4.29
Roto Single Arm Operator, 13-1/2"
Roto Single Arm Operator, 13-1/2"
39-399
$33.49
Roto Single Arm Operator, 13-1/2"
Roto Single Arm Operator, 13-1/2"
39-400
$33.49
Roto Folding Crank Handle, 11/32"
Roto Folding Crank Handle, 11/32"
39-232
$10.80
Roto Casement Track
Roto Casement Track
39-542
$11.52
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