Jasmine from SWISCO responded:
May 26, 2023
Thanks for reaching out! To determine if there is a replacement knob we can offer as a replacement for your door, I'll need to see a photo of your existing hardware. At this present moments there are many different variations of handles and latches used for storm doors so I'll need to see a photo of it to be able to narrow down the replacement. Let me know if you have any questions. |
Jasmine from SWISCO responded:
June 5, 2023
Photos cannot be forwarded by email through this post, unfortunately. You can try forwarding them to help@swisco.com along with your discussion number. They will be able to ensure that the photos get uploaded or provide you with an answer. To show the photos to me, you'll need to upload them in the form below this response. This is a button that says 'Add Photos'. |
Jasmine from SWISCO responded:
June 6, 2023
Thanks for the photos. We do not carry an exact match for the type of storm door knob you have pictured here but take a look at the Out-Swinging Door Tulip Knob Latch, part 40-035, to see if this might be worth considering as a replacement. Compare it to your existing knob latch and see what you think! |
Jasmine from SWISCO responded:
June 7, 2023
The order can be placed through the website. The link provided above, or the photo of the part below, will take you directly to the page where you can add it to the cart. If you need assistance placing the order, a member of our customer service would be happy to help. They can be reached at (888) 991-1929. Have a great day! |