encasement window multi-point lock bar guide

A quick learner says:
Please help me locate the proper fix for this multi-point encasement window lock. The plastic bar guide has broken. Do you sell the bar guide separately or do you have a replacement lock?
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Casey from SWISCO responded:

Hello,

I would recommend taking a look at the 38-144 casement window lock. Unfortunately, the internal plastic piece is not available separately but take a look and compare the dimensions to your part. Please note that you would also need to replace the keeper with either the 38-276 or 38-277. Thank you!

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Alternate view of 38-144

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