Bob from SWISCO responded:
July 16, 2023
Thanks for posting. I have an idea of what this balance might be, but I am afraid we need more information to be certain. Can you send me pictures of the nylon fittings, or attachments, at either end of the metal channel? Could you also double-check the metal channel length? Be sure not to include the nylon fittings in that measurement. From there we should be able to narrow this down. |
Tom from SWISCO responded:
July 18, 2023
Thank you. I'm afraid I still can't determine what your balance is. I should stress that the stamps are not product codes in any way. All they tell me is how much weight the balance supports. Seeing the top and bottom ends of the balance is essential, especially if they have nylon fittings; if they do then we have to see those fittings clearly and in undamaged condition. I think it may also be best if we see whatever hook or clip is at the end of the cord. Please let me know if that's possible. The video below will go into more detail as to exactly what we need. |
Tom from SWISCO responded:
July 19, 2023
Thanks, Dave, that's a huge help! With these photos in mind, I believe you have our Series 377 channel balance. This has a 19-018 top fitting and 15-005 bottom fitting. As long as you agree that these match up then you should be good to go. One last note: in your first response, you listed the length as 25", but the stamp as 23B. That stamp indicates a metal channel length of 24", not 25". You should double check that just to be safe. Otherwise, a stamp of 23B will match our 2320 weight option, which is just a more modern iteration of the original. |
Tom from SWISCO responded:
July 21, 2023
No problem, happy that we could assist with your repair! Let us know if you have any future hardware questions. |