Series 795 channel balance replacement for Patriot windows

A quick learner from Brigantine says:
November 29, 2017
Over the past several years, I have purchased 28C Series 795 channel balances to replace balances in my 58" x 36" Patriot windows because the shoe broke in the original balances. The 28C balance length was about 2 inches longer than the originals.

Now I need to replace the balances in our smaller 33"x 36" windows. The original balances are 14" long but my question is whether I should purchase 16" ones because the original balance shoes broke? The window weighs 12.5 pounds. So, should I purchase 14C or 16C balances?
Thanks,
Ken

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Tom from SWISCO responded:
December 1, 2017
Thanks for contacting us, Ken. If the shoes are the only things that broke, then I would look at our 15-195 replacement shoe. Would this fit in your metal channel?

If you need a whole new balance, let me know the height of the visible glass. That will let us calculate the proper length.
A quick learner from Brigantine says:
December 1, 2017
I tried replacing the shoe but it does not fit in the original Patriot metal balance. The visible glass portion of the window is about 15.5 inches. Thanks for your help!
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Paul from SWISCO responded:
December 7, 2017
Thank you. Based on the information you gave us, I believe our S795-14 will work for that smaller window.
14" Series 795 Channel Balance
14" Series 795 Channel Balance
S795-14
$12.05
1-1/4" T-Lock Balance Shoe, Closed Cam
1-1/4" T-Lock Balance Shoe, Closed Cam
15-195
$1.92
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