Hello,
Could you please assist in silver line tilt block and tackle balance part replacement (Total of 2) if they are available and how much will it cost to deliver to Charlotte, NC. Please find attached photos for your reference.
Thank you,
Hussam
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Paul from SWISCO responded:
June 22, 2023
Hi, Hussam. You didn't give the length of the balance channel but we were able to read the markings on the balance which appear to be 24-5. For Silverline tilt balance, you will need the S765-25 with the 24-5 spring stamp weight. Take a look and let us know if you have any questions. |
Hello Paul,
Further to your previous response dated on June 22, could you please assist in identifying compatible replacements including hardware accessories needed, in order to request replacement parts from your company? Please find attached photos for your reference.
Due to attachment size limits, you will receive three different requests for attached photos from me.
Best regards,
Hussam
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Paul from SWISCO responded:
October 2, 2023
Take a look at the parts we have related for you on this page. You'll just need to remove the pivot shoe from the window track to confirm it aligns with the specifications of the 15-046. |
Hello Paul,
Please specify the compatible replacements for the below items as final to purchase. Please find attached Pivot Shoe photos for your reference.
Best regards,
Hussam
1) W 24 5 CX CMC 1 & Length: 25.0"
2) W 24 5 CX CMC 2 & Length: 25.0"
3) W 24 5 AX CMC 1 & Length: 25.0"
4) 26 5 CX CMC 4 & Length: 27.0"
5) W 26 5 CX CMC 2 & Length: 27.0"
6) W 26 5 CX CMC 3 & Length: 27.0"
