Question about a roller

A quick learner from Lillian, Al says:
January 3, 2024
Roller for Swisco 5GD-R25
2 1/2" long, including tab
1 1/2" high, including roller sticking out
1/2" wide

Doesn't match those posted on your Web site.

Thanks for your help.
Thumbnail of the uploaded file named Inner Housing
Thumbnail of the uploaded file named Roller Assembly
Thumbnail of the uploaded file named Window Sticker
Profile picture of Lauren
Lauren from SWISCO responded:
January 4, 2024

Hello, thank you for posting,

Unfortunately the pictures only show the inner housing of the roller assembly. To further review, we will need to see the outer metal housing that is most likely still in the frame of the door. From there we can compare to our selection to determine if we can supply a replacement option. Thank you! 
A quick learner from Lillian, Al says:
January 10, 2024
I sent the pics of the whole assembly a couple days ago.

Any recommendations?
Thumbnail of the uploaded file named Additional View
Thumbnail of the uploaded file named Roller Assembly
Profile picture of Lauren
Lauren from SWISCO responded:
January 11, 2024

Thank you for the additional pictures,

We do not have an exact match, but we recommend reviewing the rollers I have related on the page. Compare the dimensions and top hole orientation to see how they match up to your original. Let us know what you think! 
Patio Door Roller, 1-1/2" Steel Ball Bearing
Patio Door Roller, 1-1/2" Steel Ball Bearing
81-004
$7.95
Sliding Door Roller, 1-1/4"dia. Steel Concave BB
Sliding Door Roller, 1-1/4"dia. Steel Concave BB
81-023
$10.20
Patio Roller Assembly, 1-1/2" Steel Ball Bearing
Patio Roller Assembly, 1-1/2" Steel Ball Bearing
81-278
$7.97
Patio Roller Assembly, 1-1/4" Steel Ball Bearing
Patio Roller Assembly, 1-1/4" Steel Ball Bearing
81-279
$9.97
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