Spiral balance

A handy person from Lake Charles, La says:
January 17, 2024
Tube is 39" long and 5/8" diameter
Thumbnail of the uploaded file named image.jpg
Profile picture of Lauren
Lauren from SWISCO responded:
January 17, 2024

Hello, thank you for posting,

With a 5/8" diameter tube, please review the S500-39 spiral balance with the 17-012 bracket. Let us know if you have any additional questions! 
A handy person from Lake Charles, La says:
January 17, 2024
How do I tell which one I need? There's no tip.
Profile picture of Lauren
Lauren from SWISCO responded:
January 18, 2024

If there is no existing tip color, you will need to weigh the window sash and compare to the strength chart on the S500-39 product page to choose the correct color option. Let me know if you have any additional questions! 
Bracket, #32
Bracket, #32
17-012
$1.20
39" Series 500 Spiral Balance
39" Series 500 Spiral Balance
S500-39
$11.77
How to Identify a Replacement Spiral Balance
How to Identify a Replacement Spiral Balance
VIDEO
WATCH >
How to adjust a spiral balance on a non-tilt window
How to adjust a spiral balance on a non-tilt window
GUIDE
READ >
How to choose the proper spiral balance tip color
How to choose the proper spiral balance tip color
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.