Window is a non tilt that measures 22 3/8" high x 41 7/8" wide and weighs approx 12lbs. The spiral tube measures at 21" and is 9/16"(5/8). Has a foot bracket like your #32. Would this require the red or the blue spiral balance for proper lift!
Thank you
Dan
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Bob from SWISCO responded:
January 21, 2024
Hey Dan, thanks for posting. This looks like an S500-21 Spiral Balance. For a sash that weighs 12 pounds, you can use the Red Tip, for a sash in the weight range of 6 through 19 pounds. I agree, the bracket looks like our 17-012; just compare the dimensions to be safe. Let me know if you have any questions! 
Dimensions for 17-012
Additional dimensions for 17-012
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Hello Bob, thank you for the prompt reply. So using the monthly charging tool, is there a recommended amount of turns that should equally be applied, then once I have it turned is there a trick to removing the tool and attaching the foot ( it won't spin back ?), sorry for questions, we deal mostly with old double hung rope sash windows, which is in rest of house, this one has the spirals so want to be correct with it!
Thanks
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Bob from SWISCO responded:
January 23, 2024
Sure! These are both good questions. To start, 2-3 turns should be enough for you to charge your balance sufficiently. If you find that the sash is still a little heavy to open, give it another turn or two, but I wouldn't give it any more than that. Too many turns risk snapping the spiral rod clean off the spring, which is irreparable damage. If you find yourself having to charge a spiral balance more than 5 times, you should double check your sash weight to make sure that the balance is calibrated properly. As for removing it, there's not much of a trick. These just hook straight on to the hole at the end of the rod. Depending on what kind of clearance you're working with this could be very simple or a little tricky; if you're in the latter situation then it's just a matter of finding a better angle. Just make sure someone is holding the sash up for you when you do this, since the last thing you want is for it to accidentally fall on your head. I had to learn that the hard way! |
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Bob from SWISCO responded:
January 26, 2024
Great, thank you! We really appreciate the business. Please feel free to reach out if you had any other questions and we will be happy to assist you. |
