Spring balance vinyl window.

Hello there!

Thank you for reaching out to us. We can help supply this balance but it will have to be a custom order due to its configuration. The pulley wheel is built into the bottom fitting itself and this balance features an extended cord travel as well as a metal channel length ending in 5/8" which is what makes it custom. For example, the metal channel should measure 25-5/8" long. You can always check to be sure.

In the meantime, can you tell me how many balances you're looking to order? 

As for the top sash guide, our 18-188 looks similar. Have a look at the specifications and see how they compare with your old part. 

Alternate view of 18-188

Alternate view of 18-188

The Series 380, or any stock balance for that matter, can't replace what you have. The issue when trying to use a stock balance to replace this is that if you were to use a 25" version, both the metal channel and cord would be too short and the sash wouldn't be able to close. Meanwhile, a 26" would be too long, and you'd run into the same issue.

With that said, I'll email you a purchase link and price quote for (2) balances that you can use to place an order on our website.

Note that the top sash guides aren't included in this link so don't forget to add the desired quantity to your cart separately. 

It looks like it went through on my end! You may want to check your spam/junk folder if you haven't already. 

Let me know if you still don't see it and I can resend it.