Spring and pivot bar for uniflex

A contractor from Philkipsburg , New Jersey says:
Looking for availability for spring and pivot for uniflex window .
Please see attachments

Thank you , Sean
Thumbnail of the uploaded file named uniflex marking
Thumbnail of the uploaded file named broken balance bracket
Thumbnail of the uploaded file named broken balance bracket
Thumbnail of the uploaded file named metal balance jamb cover
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Paul from SWISCO responded:

Thanks for reaching out to us, Sean. I believe you can use the 5/8" diameter Series 500 non-tilt spiral balance with the 17-012 bottom bracket (sold separately). You'll need to obtain the length of the old outer tube to determine the length of the replacements. Regarding the bent metal in your last photo, that looks to be the balance cover but we don't sell replacements for that, unfortunately. 

However, below are generic instructions for the Series 500 balance. The 17-012 brackets hook on the bow tie at the end of the balance spiral. To install these balances, you would drop them from the top of the sash into the channel and use a screw to attach the balance tube at the top of the track. Now raise the sash and have someone hold it up while you attach the 17-012 bottom bracket on the sash with the U-shape end corralling the spiral. With your finger, bring up the spiral to the bracket, attach the 75-005 tool, turn the spiral clockwise three turns, and hook it to the bracket. Repeat the other side and try the sash. If the sash creeps down, raise and hold up the sash and give the balances another turn or two.

A contractor from Phillipsburg , New Jersey says:
hello,

Do you know of any jamb cover for this application that hides the springs/balances and exposed wood ? customer has some missing on their windows
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Paul from SWISCO responded:

I'm afraid we don't. Your best bet may be to reach out to the original manufacturer or a local hardware store to see what they suggest. Apologies again that we can't be of more help and best of luck with the repair. 

How to adjust a spiral balance on a non-tilt window
How to adjust a spiral balance on a non-tilt window
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