Swivel curved track single wheel rollers

A home owner from Los angeles says:
Door made in china. Curved track. Single plastic roller around 1 inch diameter. Single roller attached to swivel/twist to follow the curved track. PLEASE help!
Thumbnail of the uploaded file named Roller
Thumbnail of the uploaded file named Flat wheel
Thumbnail of the uploaded file named Track
Profile picture of Casey
Casey from SWISCO responded:

Hello,

I do not believe that we would be able to supply your entire roller assembly since we do not carry anything designed to ride on a curved track like you've described. With that being said, we might be able to supply a new wheel if your housing is still in good shape. To confirm, we would need you to confirm the exact diameter of the wheel, as well as the type of door that the roller is from. Thank you! 

Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.