The balance is marked 2720 but what clips?

A home owner from Miami FL says:
August 19, 2023
Hello. I need to replace two balances. They are marked 2720 but I'm not sure what top clips I need. I have attached a picture of the clip retainer at the top of the window and the clip as it sits at the top of the balance. The width across the white clip is 7/8 in. Appreciate any assistance.
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Emily from SWISCO responded:
August 21, 2023

Hi there!

We can help supply the balance shown here but it will need to be a custom order. Yours uses the 19-041 top fitting but this isn't a stock configuration which is what makes it custom. Can you show us a photo of the bottom fitting? We will also need you to measure as shown below.

Comparison of the S380 and S385 balance shoes.
Comparison of the S380 and S385 balance shoes.

Comparison of the S351 and S390 balance shoes.
Comparison of the S351 and S390 balance shoes.

We don't sell a replacement for the part in your second photo, unfortunately. We recommend you reuse it, if possible. I am sorry for any inconvenience. 
A home owner from Miami FL says:
August 21, 2023
Thanks so much, Emily. I have attached photos of the bottom fitting. The measurement is 1 inch and to my untrained eye it looks like the 15-005. I would like to custom order a pair of them, please. How do I place an order?
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Emily from SWISCO responded:
August 22, 2023

Great! Thank you kindly for confirming that for me. I have all the details I need so what I will do now is email you a purchase link and price quote for (2) balances with a 28" metal channel, 2720 stamp, and the 19-041 top and 15-005 bottom fittings. You can use this link to place an order on our website.
A home owner from Miami FL says:
August 22, 2023
Thanks so much. Just placed the order!
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Emily from SWISCO responded:
August 22, 2023

You got it! Please let me know if I can be of further assistance and good luck with the repair!
Channel Balance Top, New Security
Channel Balance Top, New Security
19-041
$1.30
22" Series 380 Channel Balance
22" Series 380 Channel Balance
S380-22
$9.59
22" Series 390 Channel Balance
22" Series 390 Channel Balance
S390-22
$9.59
Winged Channel Balance Shoe, 1" Depth
Winged Channel Balance Shoe, 1" Depth
15-005
$0.74
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