Tilt window parts

A professional from 01201 says:
Im lost. Here is the shoe, total length and top mount. Sash is about 10-12lbs
Thumbnail of the uploaded file named top of spiral balance
Thumbnail of the uploaded file named IMG_2172.jpeg
Thumbnail of the uploaded file named spiral balance pivot shoe
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Emily from SWISCO responded:

Thank you for reaching out to us. This looks like a tilt window spiral balance. I recommend either the Series 600 or Series 900 depending on the diameter of the tube. Do you need the pivot shoe as well? If so, we will need to see a photo of an undamaged version removed from the sash along with the written out thickness and width. 

How to replace a tilt window spiral balance.
How to replace a tilt window spiral balance.
VIDEO
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How to Identify a Replacement Spiral Balance
How to Identify a Replacement Spiral Balance
VIDEO
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How to choose the proper spiral balance tip color
How to choose the proper spiral balance tip color
GUIDE
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How to adjust a spiral balance on a tilt window
How to adjust a spiral balance on a tilt window
GUIDE
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