Jasmine from SWISCO responded:
October 3, 2023
Thanks for posting! There is chance that we can supply you with a replacement top sash guide for your window and the measurements are extremely helpful. However, I'll need to see a photo of an undamaged guide to determine the correct replacement. Are you able to provide a photo of the undamaged hardware? |
Jasmine from SWISCO responded:
October 4, 2023
I'm happy to help and thanks for the photos. Your top sash guide looks a lot like our 18-178 Channel Balance Guide Pair. Take a look over the dimensions and compare them to your existing guide to confirm. I am confident this is the replacement you'll need. Alternate view of 18-178
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