Top Sash Guide for Channel Balances

A home owner from Kapolei, HI says:

Hello,

I'll be purchasing a pair of:

25" Series 390 Channel Balance

S390-25

option: 2410

but I also need the "top sash guide" for such channel balances. I'm including the photos of the "top sash guide" that I need. Could you provide me with the top sash guide "code" so I can order it? Thanks.

Thumbnail of the uploaded file named Length.jpg
Thumbnail of the uploaded file named Top Plate lenght.jpg
Thumbnail of the uploaded file named width top plate.jpg
Thumbnail of the uploaded file named width.jpg
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Casey from SWISCO responded:

Hello,

Unfortunately, I can't be sure of the correct replacement for your top sash guide based on the balances that your window uses. With that being said, take a look at the three similar options that we've related on this page. I would recommend removing your guide from the window sash to compare to the dimensions shown on our product pages. Thank you! 

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