Emily from SWISCO responded:
July 19, 2023
Hello there! Thank you for reaching out to us. These parts are compatible with a ton of different top sash guides so I'm not sure what to recommend. They aren't interchangeable so the best match will depend on the original. Can you show us a photo of an old and undamaged top sash guide removed from the window sash? |
Emily from SWISCO responded:
July 20, 2023
Oh, I see. Thanks for clarifying that. We aren't able to help if this is a new application, unfortunately. All of the hardware we sell are meant to be used as replacements for very specific, previously existing parts. They're not meant for new applications like you describe. That's not to say that you can't use our products. You're more than welcome to try the parts you picked out but we can't exactly make a recommendation for you due to the nature of our business as a replacement hardware company. I am very sorry for the inconvenience. |