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Emily from SWISCO responded:
August 2, 2023
Hello! This looks like it could be the Series 751 ribbed metal channel balance. The 15-014 shoe comes attached with this balance by default but your old one is damaged so I can't say if that's the case for yours or if you have the 15-197. Would it be possible for us to see an undamaged version of this shoe? |
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Emily from SWISCO responded:
August 11, 2023
If your shoe is the 15-197, this will have to be a custom order. However, if you have the 15-014 shoe then you can place an order for the Series 751 on our website at your convenience. We don't sell just the metal channels themselves though. I am sorry for any inconvenience. |
Hi Emily
The Balance Knife Lock Shoe is the 15-014 model and the aluminum housing/casing is 36 v HD. I have attached a photo of the channels.
Please instruct how I purchase a set of the Series 751 metal channel balance. I will test these out on one window first in order to make certain that I am ordering the correct product.
Thank you
Brook
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Emily from SWISCO responded:
September 5, 2023
Based on your stamp, I recommend the 36HD option for your replacements. You can place an order directly on our website at your convenience! |
