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Jasmine from SWISCO responded:
December 13, 2023
Hey there, Thanks for writing in! Your balances are either the S380-28 with a 1" shoe or the S385-28 with a 1-3/32" shoe. To determine which series is needed for your window, look over the dimensions from the diagram below to confirm the depth of your bottom shoe. You'll need to select the 2760 stamp option (supports sashes weighing 30 to 33lbs) and the 2780 stamp option (supports sashes weighing 42 to 45lbs). 
Comparison of the S380 and S385 balance shoes.
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Jasmine from SWISCO responded:
January 22, 2024
The 1/2" channel balance should work fine to replace your existing balances. However, they will need to be a custom assembly since your shoe measures slight under 1". I've forwarded a link with a quote for (2) of the 2740 stamped balances with a 19-002 wingless top and a 15-029 balance shoe. You'll be able to use this link to review the quote and place the order from your online cart. If you would like a larger quantity of balances, please let me know and I'll be happy to adjust the quote for you. Please don't hesitate to reach out with any questions. |
