Window Caldwell 36x54 broke

A quick learner from Lacey says:
December 2, 2023

Hello, this part is broke. Metal part is 23". The stamp is 22 3 LQ Caldwell. And the plastic window channel balance is broke. Please help me with the parts I need to fix my window. 

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Thumbnail of the uploaded file named image.jpg
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Emily from SWISCO responded:
December 4, 2023

Hello there!

We appreciate you reaching out to us. I recommend either the S380-23 or S385-23 channel balances depending on the depth of the bottom shoe. The photo below will show how you should measure. You will also need the 2230 option based on your 22 3 stamp.

The top sash guide reminds me of our 18-008H though. Take a look at the specifications and see if they match up with what you're searching for. 

Comparison of the S380 and S385 balance shoes.
Comparison of the S380 and S385 balance shoes.
5/8" Top Sash Guide
5/8" Top Sash Guide
18-008H
$0.95
23" Series 385 Channel Balance
23" Series 385 Channel Balance
S385-23
$9.59
23" Series 380 Channel Balance
23" Series 380 Channel Balance
S380-23
$9.59
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How to Replace a Top Sash Guide [1080p]
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