This is out of an 18-year-old Insulate single-hung window. I need a replacement part for this. The markings are 14 4 JU CMC 2.
Can you please help?
Thank you,
Lance
Casey from SWISCO responded:
August 23, 2023
Hello, With this combination of attachments, you could have either the S380-15 or S385-15 channel balance. You’ll need to measure as shown below. The Series 380 has a 1" bottom attachment, and the Series 385 has a 1-3/32" attachment. You'll also need 1440 spring strength options for your replacement balances. Thank you and let us know if you have any other questions or concerns. Comparison of the S380 and S385 balance shoes.
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