Window Channel Parts Broken

A quick learner from Michigan says:
October 28, 2023
Hey!

These are double hung tilting windows. The sticker is on the side of the window with some markings. They are throughout the house and all of them have damaged or broken parts in these side channels. I am not sure what these are. Pivot shoes and balances? Can you tell me what these parts are and reference a guide or video on how to replace them?
Channel appears to measure about 1 and 3/8ths inch.
That would be incredibly helpful!

Thanks!
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Bob from SWISCO responded:
October 29, 2023

Hello. This looks a S140-12 12 pound Coil Balance system. Please compare. If you need new pivot bars, can you remove an undamaged one and show us clear pictures of it? We'll do our best to find a replacement from there.
A quick learner from Michigan says:
November 2, 2023
Some of the windows I have say 11 instead of 12. Will that be S140-11?
Also, here are some photos of the pivot bars that I will need to replace.
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Bob from SWISCO responded:
November 3, 2023

Yes, any balance with an 11 stamp that has the same design would be the S140-11 instead. Just note that if these balances are on the same window, then they should have identical stamps. You never want to mix different stamps, otherwise your window won't work properly.

As for this pivot bar, we unfortunately don't sell this exact style. The only pivot bars we have that may work are our 26-398 and 26-405. One of these may indeed replace your original, assuming that the installation holes align.

Detail of 26-398
Detail of 26-398

Alternate image for 26-405
Alternate image for 26-405
12 lb Series 140 Quick-Tilt, Dual
12 lb Series 140 Quick-Tilt, Dual
S140-12
$11.52
11 lb Series 140 Quick-Tilt, Dual
11 lb Series 140 Quick-Tilt, Dual
S140-11
$11.45
Round End Pivot Bar, 2-1/2"
Round End Pivot Bar, 2-1/2"
26-398
$1.70
Rounded End Pivot Bar, 2-7/8"
Rounded End Pivot Bar, 2-7/8"
26-405
$1.72
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