Bob from SWISCO responded:
December 10, 2018
Hi there, and thanks for posting. This looks like our Series 850 Balance. Unfortunately, these are being phased out and won't be around anymore. Fortunately, you can convert to our Series 795. Please see the video below for more information on how to go about doing this. As far as your window sash release sliders, I am not certain what you are referring to. Could you provide a picture of them for reference? We should be able to help from there. Thanks. |