Window balance

A quick learner from Grants Pass Or says:
I need both the left and right window balance mechanisms.
The metal channel is 19 15/16 inches long.
The lable/mark on the channel 19 3 GR Caldwell
pictures attached.
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A quick learner from Grants Pass Or says:
pic of hook on end of cord.
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Bob from SWISCO responded:

Thanks for posting. It looks like you have either an S380-20 or S385-20. The only difference between these two channel balances is the depth of the bottom nylon shoe, or the 'heel-to-toe' measurement. See the diagram below for reference. Compare both with your old balance to see what matches best. In either case, for a stamp option choose 1930.

Comparison of the S380 and S385 balance shoes.
Comparison of the S380 and S385 balance shoes.

A quick learner from Grants Pass Or says:
thanks for your help
I ordered the S385-20
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Bob from SWISCO responded:

Excellent. Let us know if you have any other questions, and thanks again for reaching out! 

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