Window balance

A home owner from New York says:

Hi . I need to repair my window balances and I'm trying to find the right size for them. I am including some photos can you please help me? Window measurements H33 1/2. W 40 1/2 my existing balance has the no 3240 HR
Thank you in advance,
Rozana
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A home owner from New York says:
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Lauren from SWISCO responded:

Hello, thank you for posting,

It appears you have either our Series 351, with a 15-002 bottom attachment, or Series 390, with a 15-001 bottom attachment. Take a look at the image below to determine which balance you'll need. 

The length of the metal channel excluding the nylon attachments should measure 33" long and you will need a 3240 stamp option. Please review and let me know if you have any additional questions! 

Comparison of the S351 and S390 balance shoes.
Comparison of the S351 and S390 balance shoes.

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