Window-balance--and-top-window-luck

A home owner from Raleigh-N.C-27612 says:
July 20, 2023

Hi-my-widow-balance-are-2830

Thumbnail of the uploaded file named 20230719_210914.jpg
Thumbnail of the uploaded file named 20230719_211143.jpg
Thumbnail of the uploaded file named 20230719_211208.jpg
Thumbnail of the uploaded file named 20230719_211343.jpg
Thumbnail of the uploaded file named 20230719_211441.jpg
A home owner from Raleigh-N.C-27612 says:
July 20, 2023
Top-Sash-guide-This-the-photo
Thumbnail of the uploaded file named 20230720_133820 - Copy.jpg
Thumbnail of the uploaded file named 20230720_133430 - Copy - Copy.jpg
Thumbnail of the uploaded file named 20230720_133820.jpg
Thumbnail of the uploaded file named 20230720_133430 - Copy - Copy (2).jpg
Thumbnail of the uploaded file named 20230720_133746.jpg
Profile picture of Casey
Casey from SWISCO responded:
July 21, 2023

Hello,

Unfortunately, I can't confirm the correct replacement for the channel balance shown in your photos since it is damaged but what I can make our resembles the S395-29. I would recommend removing an intact balance from the other side of the window to confirm that it matches up to yours. 

As for the top sash guide, take a look at the 18-124P guide part shown below and compare the dimensions to your part. Thank you! 

Close up view of the S395 balance top.
Close up view of the S395 balance top.

Close up view of the S395 balance shoe.
Close up view of the S395 balance shoe.

Alternate view of 18-124p
Alternate view of 18-124p

Alternate view of 18-124p
Alternate view of 18-124p

Alternate view of 18-124p
Alternate view of 18-124p
29" Series 395 Channel Balance
29" Series 395 Channel Balance
S395-29
$10.87
Top Sash Guide Pair, Rollyson
Top Sash Guide Pair, Rollyson
18-124P
$3.92
How to Replace a Non-Tilt Channel Balance
How to Replace a Non-Tilt Channel Balance
VIDEO
WATCH >
How to Repair a Jammed Window
How to Repair a Jammed Window
VIDEO
WATCH >
How to Identify Replacement Channel Balances
How to Identify Replacement Channel Balances
VIDEO
WATCH >
How to Replace a Top Sash Guide [1080p]
How to Replace a Top Sash Guide [1080p]
VIDEO
WATCH >
How to replace a non-tilt channel balance
How to replace a non-tilt channel balance
GUIDE
READ >
Choosing a Non-tilt Channel Balance: What Will We Need?
Choosing a Non-tilt Channel Balance: What Will We Need?
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.