Window balancers

A home owner from Auburn , CA. says:
Caldwell 19 5 ES. Need to order 4 18 " Long.
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Bob from SWISCO responded:

Hello there. The metal channel looks to actually be 20" long, which would make sense with that 19-5 stamp (the length on these non-tilt window channel balances is usually 1" greater than the first two digits of the stamp). Based on the attachments, you have either an S380-20 or S385-20. The difference between these two channel balances is the depth of the bottom nylon shoe, or its measurement from 'heel' to 'toe'. See the illustration below as a reference. Measure the depth of your old balance's shoe to determine which replacement matches best. In either case, for a new stamp option go with 1950. Let me know if you have any other questions.

Comparison of the S380 and S385 balance shoes.
Comparison of the S380 and S385 balance shoes.

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