Emily from SWISCO responded:
May 4, 2023
Hello there! Thank you for reaching out to us. We may have a replacement handle for this but we'll need more information to confirm. Can you write out the diameter of the hole in the handle? And would we be able to see a photo of this operator removed from the window? |
Emily from SWISCO responded:
May 4, 2023
It's difficult to make out accurate measurements from photos, unfortunately. Would it be possible for you to write them out instead? |
Dave Sr. from SWISCO responded:
May 5, 2023
To start, the handle you now have is one that is used on mobile home windows but take a look at the 39-118 and 39-121. They look similar to what you have here but I'm surprised they worked based on the spline size. If you wanted to change the operators, take a look at 39-001 and 39-002 along with the 39-422 extension. See if these operators will match up and that the 2" extension is long enough to clear the sill. I also recommend having a look at the 39-466, 39-467, 39-138, and 39-139. See if these operators match up and could be used using the 39-157 extension. Take note I believe you might need to replace the window track with the 39-504 to use with these types of operators if the existing track is not the correct size. To be honest, it might be best to replace the windows with one that is shorter so that the operator clears the sill or possibly a slider or double-hung window. That would eliminate the operators completely. |
Dave Sr. from SWISCO responded:
May 9, 2023
Take a look at the 39-157 and 39-337 extensions. These extensions fit an operator with a spline at 11/32". I went back in our warehouse and tried them on the 39-044 and 39-045 operators similar to yours with a spline at 5/16" and it seem to fit. With that said, I think it is worth a try on your operator. You will also need to use the 39-114 crank handle to go along with the extensions listed. This might be your best solution. Review the specifications and see what you think. |
Dave Sr. from SWISCO responded:
May 9, 2023
You are very welcome. Good luck with the repair and let us know if you need anything else! |