Window opening mechanism

A contractor from Modesto California says:
Casement window crank is hard to turn and gets to a point when the windows an inch from closing that it can't close anymore
Thumbnail of the uploaded file named Casement window
Thumbnail of the uploaded file named Operator base
Thumbnail of the uploaded file named Side of operator base
Profile picture of Casey
Casey from SWISCO responded:

Hello,

We'd be happy to look into this for you but we will need to see your assembly with the window open so that the arms that move the sash are fully visible to compare to our inventory. In the meantime, you're welcome to look through our selection of casement window operators here. Thank you! 

A contractor from Modesto California says:
Hello please see the attached photos in regards to the previous conversation
Thumbnail of the uploaded file named Operator arm
Thumbnail of the uploaded file named Operator base
Thumbnail of the uploaded file named Full operator
Thumbnail of the uploaded file named Operator
Thumbnail of the uploaded file named Underside
Profile picture of Casey
Casey from SWISCO responded:

Thanks for getting back to us. Your casement operator resembles the 39-001. Take a look and see how the dimensions below compare to yours. We also offer the 39-002 opposite-handed version if needed.

Dimensions for 39-001
Dimensions for 39-001

Watch How To Repair A Casement Window Crank Operator
Watch How To Repair A Casement Window Crank Operator
VIDEO
WATCH >
Anatomy of a casement window
Anatomy of a casement window
VIDEO
WATCH >
How to identify casement and awning operators
How to identify casement and awning operators
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.