Window parts

A contractor from Westport says:
Hello,
Looking for a few of the pivot bar parts, and some spiral balances which are 32" long. The metal casing that the spiral is in is appx. 16 7/8".

Thanks
Thumbnail of the uploaded file named Spiral tip
Thumbnail of the uploaded file named Pivot shoe
Thumbnail of the uploaded file named Housing tube length
Thumbnail of the uploaded file named Spiral length
Profile picture of Casey
Casey from SWISCO responded:

Hello,

We'd be happy to look into this for you but we would need to start by seeing photos of an undamaged pivot bar and pivot shoe removed from the window to compare to our inventory. We'll also need you to write out the exact width and thickness of the shoe. 

As for your spiral balances, take a look and compare (3/8") S900-17 and (5/8") S600-17 depending on the diameter of your housing tube. See the videos related on this page to assist you. Thank you! 

How to Remove a Pivot Shoe (Cutout Method)
How to Remove a Pivot Shoe (Cutout Method)
VIDEO
WATCH >
Removing Rusted Pivot Bars
Removing Rusted Pivot Bars
VIDEO
WATCH >
How to replace a window pivot bar
How to replace a window pivot bar
VIDEO
WATCH >
How to replace a tilt window spiral balance.
How to replace a tilt window spiral balance.
VIDEO
WATCH >
How to Identify a Replacement Spiral Balance
How to Identify a Replacement Spiral Balance
VIDEO
WATCH >
How to choose the proper spiral balance tip color
How to choose the proper spiral balance tip color
GUIDE
READ >
How to adjust a spiral balance on a tilt window
How to adjust a spiral balance on a tilt window
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.