Window replacement parts

A quick learner from Winchester, VA 22601 says:
August 10, 2020
Found Pella name on window latch. I need parts one window has 28 inch tubes with plastic covers and blue ends. One window has 22 7/8 inch spring tubes with blue ends, I need shoes for these windows that appear to 1/2 inch X 1 1/2 X 2 1/8 and 4 axles. Can you help?
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Bob from SWISCO responded:
August 13, 2020

For the spiral balances, see both our S600-28 and S600-23 with blue tip options. For the pivot shoe, it would be best to remove it from the window and obtain exact measurements of the width and thickness, the two most important dimensions. See the video below for details. 
A quick learner from Winchester, VA 22601 says:
August 18, 2020

Removed shoe from channel. Shoe is 1 1/4 inches wide, 2 1/8 inches tall and 1/2 inch thick. I need 4 of these shoes, 2 each of the 23 inch tubes and 2 each of the 28 inch tubes. I also need one spiral balance adjustment tool. Can you quote me the cost of these items. We need them to complete our house. Thanks Jim

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Bob from SWISCO responded:
August 18, 2020

Hey Jim. The 15-046 is 1/2" thick and 1-1/4" wide, so this seems like a match for the pivot shoe. Just be absolutely certain the dimensions match. You'll then need the S600-23 and S600-28 with Blue Tip Options, as well as a 75-006 Charging Tool. Prices will be listed when you put all these items into your cart and click checkout. Let me know if you have any further questions.
28" Series 600 Spiral Tilt Window Balance
28" Series 600 Spiral Tilt Window Balance
S600-28
$9.28
23" Series 600 Spiral Tilt Window Balance
23" Series 600 Spiral Tilt Window Balance
S600-23
$8.85
Pivot Shoe, 1/2" Thick
Pivot Shoe, 1/2" Thick
15-046
$2.15
Spiral Balance Charging Tool for Tilt Windows
Spiral Balance Charging Tool for Tilt Windows
75-006
$9.97
How to Remove a Pivot Shoe (Cutout Method)
How to Remove a Pivot Shoe (Cutout Method)
VIDEO
WATCH >
How to replace a tilt window spiral balance.
How to replace a tilt window spiral balance.
VIDEO
WATCH >
How to Identify a Replacement Spiral Balance
How to Identify a Replacement Spiral Balance
VIDEO
WATCH >
Swisco's 15-046 Pivot Lock Shoe
Swisco's 15-046 Pivot Lock Shoe
VIDEO
WATCH >
How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
How to choose the proper spiral balance tip color
How to choose the proper spiral balance tip color
GUIDE
READ >
How to adjust a spiral balance on a tilt window
How to adjust a spiral balance on a tilt window
GUIDE
READ >
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