Emily from SWISCO responded:
September 22, 2023
Thanks for reaching out to us. We can help with this. However, the photos provided aren't enough information to identify what you have here. Can you show us a photo of the top fitting as well as the stamp printed on the metal channel? |
Emily from SWISCO responded:
September 25, 2023
This appears to be the bottom fitting from your initial photos but what we'd need to see is the fitting on the other end of the balance. |
Emily from SWISCO responded:
September 26, 2023
Thank you! This is perfect. We can supply replacements for what you have here but it will have to be a custom order since your balance uses the 19-011 top fitting. I'll just need you to confirm a few things for me so that I can get this moving for you. Can you measure the bottom fitting as shown below and tell me what you get? Can you also confirm the number of balances you're looking to order? Comparison of the S351 and S390 balance shoes.
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Emily from SWISCO responded:
September 28, 2023
I'm not sure I understand. If you're interested in these replacement balances, just let me know the quantity needed and we can go from there. |