We have 2 vinyl windows won't stay open. It seems the balance kit was broken.
Attached are pictures for a good window, and a bad one that won't stay open.
The size of the two windows is:
1. 21 1/2 * 34
2. 33 1/2 * 33 1/2
Please let me know the parts I need for both windows.
Paul
Jasmine from SWISCO responded:
August 31, 2023
Thanks for reaching out! I am confident that we can supply you with the replacement coil balance assembly you need. I'll just need to see a photo of your assembly removed from the window to confirm the best replacement. You'll also need to have the assembly removed to confirm the stamps/markings from the metal coil. Unfortunately, I cannot identify the hardware based on the window size and the photos provided. Please let me know if you have any questions in the meantime. |
Jasmine from SWISCO responded:
August 31, 2023
Thanks for writing in! We do not carry an exact replacement for the pivot shoe you have picture here, however, our 15-199 should work well as a replacement. Carefully look over the dimensions and compare them to your existing shoe to confirm that this is the right fit. I am confident these are the replacement shoes you'll need. Alternate view of 15-199
The coil spring you'll need is the 1/2" Thick Series 160 coil balance. Specially, you'll need the S160-6 since yours is stamped with a #6.5. The compatible cover appears to be our 15-150D. Detail of 15-150D
Profile view of 15-150D
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