Tom from SWISCO responded:
August 23, 2017
Thanks for posting! No, you don't typically need to worry about brand when it comes to block and tackle balances. Most windows use generic hardware. However, that doesn't necessarily mean there is a standard or universal type. While windows use generic hardware, it's still very specific, precisely chosen generic hardware. In order to identify what you have, we will need to see pictures of your balance to start out. Once we have a general idea of what you have, we will then ask for more specific information, possibly including more pictures.
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Paul from SWISCO responded:
August 29, 2017
Thank you! Take a look at our S775-26 channel balance, I think this could be what you need. To remove your stuck balance shoe, place a slot screwdriver in the bottom "U" shape part in the shoe and twist it to release it. You'll need the stamp printed on the original balance and the width of the shoe when ordering.
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