broke two shoes for windows

A landlord from Pennsylvania says:
Hi

I opened windows for cleaning and it stock. It than happened on the 2nd window I tried to look up. One side was stuck while other was still moving. While truing to force windows to close I broke two metal cams and black stops on top, that look like your TAMP-R-LOK III. Need replacement for 2 to 5 shoes, possibly with springs. Springs are driven by flat metal pieces.
Please help to identify the parts, any advise on repairs.
Thank you, stay safe, Edward
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Casey from SWISCO responded:

Hello there, Edward. Please take a close look at our S140-7 quick-tilt balance and 15-214 quick-tilt tampered lock. Look over both parts and let us know if these could work on your window. 

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