broken pivot shoes

A handy person from Massachusetts says:
The metal part of the pivot shoes on the window. I think they are Mezzo windows installed within the last two years.
Thumbnail of the uploaded file named Pivot Shoe
Thumbnail of the uploaded file named Coil Balance
Thumbnail of the uploaded file named Sticker
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Lauren from SWISCO responded:

Hello, thank you for posting,

We do not carry this exact pivot shoe, but we recommend reviewing the 15-177 as a possible replacement option. Please review the dimensions below to confirm a good fit! Please note to use this shoe, you will need to switch out the coil springs as well. See the compatible Series 152 coil springs. 

Alternate image for 15-177
Alternate image for 15-177

The original coil spring should be marked with a number that indicates the weighted option needed, but if no markings are present, please provide the weight of the sash to move forward.

Also see the 15-143 bushing, 15-144 bushing cap and 15-145 support barrel. The coil spring screws into the pivot shoe using the 33-072 screw.

Take a look and let us know if you have any additional questions! 

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