channel balance

A home owner from NC says:
I purchased new channel balance for my windows. The ends that are screwed to the window seal are different than the old ones. The new ones will not be flush as you can see on the photos. Will this make a difference when installed?
Thumbnail of the uploaded file named webcam-4/23/2023, 11:09:29 AM.png
A home owner from NC says:
channel balance---I sent some photos earlier reference the difference on the ends of the channel balance. The old balance end is the left and the new one on right . Hoping these photos are more clear. My reference number is D286596 Thanks
Thumbnail of the uploaded file named Speedy Bal2.PNG
Thumbnail of the uploaded file named Speedy Bal1.PNG
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Emily from SWISCO responded:

Hello there! Thank you for reaching out to us. It looks like you ordered the Series 795 channel balances recently. We've heard of this problem from time to time but the installation should still be okay. Let us know how the repair goes or if you have any questions! 

A home owner from NC says:
Thanks
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